Important information for your use of our website.
Effective Date: March 17, 2026
Last Updated: March 17, 2026
This Privacy Policy describes how Daniel R. Clair dba Clair Associates Insurance (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you visit www.clairassociates.com (the “Site”), contact our office, or use our insurance services. Clair Associates Insurance is an independent insurance agency located at 114 North Plaza, Apollo, PA 15613.
We are committed to protecting the privacy and security of your personal information in compliance with applicable federal and state laws, including the Gramm-Leach-Bliley Act (GLBA) and Pennsylvania data privacy requirements.
1. Information We Collect
1.1 Information You Provide to Us
We may collect personal information that you voluntarily provide through various interactions with our agency. The type of information we collect depends on how you engage with us.
Through Our Website
When you use our Site, you may provide information by:
- Submitting a contact form or requesting a callback
- Requesting an insurance quote through an online form (some forms are powered by JotForm, a third-party form service)
- Requesting a policy review, policy change, or other account service
- Participating in a promotion, contest, or giveaway
Information collected through the Site typically includes your name, email address, phone number, and details about the type of insurance or service you are requesting.
Through the Insurance Application and Servicing Process
When you apply for, purchase, or service an insurance policy, we may collect additional information, including:
- Date of birth and Social Security number (for underwriting and policy issuance)
- Driver’s license number and vehicle information
- Property details (address, year built, square footage, etc.)
- Employment and income information
- Claims history and prior insurance coverage details
- Payment and billing information
Much of this information is collected through direct conversations with our staff, carrier applications, and other offline processes rather than through the Site itself.
When you submit information through a form powered by JotForm, JotForm may also collect technical data such as your IP address, browser type, device type, and operating system. JotForm stores form data on its servers (hosted by Amazon Web Services and Google Cloud). For details on how JotForm handles your data, see JotForm’s Privacy Policy at www.jotform.com/privacy.
1.2 Information Collected Automatically
When you visit our Site, we automatically collect certain technical information through cookies, log files, and similar tracking technologies, including:
- IP address, browser type, and operating system
- Pages visited, time spent on pages, and referring/exit URLs
- Device type and screen resolution
- Date and time stamps of your visit
We use the following tracking technologies:
- Google Analytics (GA4): Helps us understand how visitors use our Site. GA4 does not log or store individual IP addresses, but it may collect browser, device, page interaction, and related usage data. Depending on consent configuration, certain cookieless data may be transmitted before full consent is granted.
- Meta (Facebook) Pixel: Tracks visitor activity on our Site to measure the effectiveness of our advertising on Facebook and Instagram and to deliver relevant ads to visitors who have previously interacted with our Site.
- Microsoft Clarity: A behavioral analytics tool that records anonymized session replays and generates heatmaps to help us understand how visitors interact with our Site. Clarity does not collect personally identifiable information directly. For more information, see Microsoft’s Privacy Statement.
- Cookies: Small data files placed on your device that help our Site function properly and remember your preferences.
1.3 Information from Third Parties
We may receive information about you from insurance carriers, credit reporting agencies, motor vehicle reports, and other third-party sources as part of the underwriting and policy issuance process. This information is used solely for the purpose of evaluating and servicing your insurance needs.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- Insurance Services: To provide quotes, process applications, issue and manage policies, process claims, and service your account.
- Communication: To respond to your inquiries, send policy documents and renewal notices, and provide information about our products and services.
- Marketing: To send you newsletters, educational content, promotional offers, and information about community events. You may opt out of marketing communications at any time.
- Site Improvement: To analyze how visitors use our Site, improve our content and functionality, and assess the effectiveness of our advertising campaigns.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. How We Share Your Information
We do not sell your personal information. We may share your information with the following categories of third parties:
- Insurance Carriers: We share your information with the insurance companies we represent (such as Nationwide and other carriers) as necessary to obtain quotes, bind coverage, process claims, and service your policies. Each carrier maintains its own privacy practices, and we encourage you to review their privacy policies.
- Service Providers: We use third-party service providers to support our business operations. These include:
- Agency Matrix (Agency Management System): Stores and manages client and policy data to support our day-to-day operations.
- Levitate (Client Communication Platform): Manages email communications, newsletters, and client relationship outreach using your contact information.
- JotForm (Online Form Service): Powers certain forms on our Site, including quote request forms. When you submit a form, your responses are collected and stored by JotForm on our behalf. According to JotForm’s privacy policy, they do not sell form data, though they may share information with their own service providers as necessary to operate their platform. See JotForm’s Privacy Policy at www.jotform.com/privacy.
- Meta (Facebook) Pixel: Provide website analytics and advertising measurement as described in Section 1.2.
- Agency Revolution (Forge): Hosts and manages our website.
- Legal Requirements: We may disclose your information when required by law, regulation, subpoena, court order, or other legal process, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
4. Gramm-Leach-Bliley Act (GLBA) Notice
As an insurance agency, we are classified as a financial institution under the Gramm-Leach-Bliley Act. This law requires us to inform you about how we collect, share, and protect your nonpublic personal information (NPI).
Categories of NPI We Collect
We collect nonpublic personal information from the following sources:
- Information you provide on applications, forms, and during conversations with our staff
- Information about your transactions with us, our affiliates, or our insurance carriers
- Information from third parties such as consumer reporting agencies and motor vehicle records
How We Share NPI
We share nonpublic personal information with insurance carriers and service providers only as necessary to conduct our business and service your account. We do not share your NPI with nonaffiliated third parties for their own marketing purposes.
Your Right to Opt Out
Because we do not share your NPI with nonaffiliated third parties for marketing purposes, there is no need for you to opt out. However, if our practices change, we will provide you with a revised notice and the opportunity to opt out before any such sharing occurs.
How We Protect Your Information
We maintain physical, electronic, and procedural safeguards to protect your personal information. These include secure file storage, password-protected systems, restricted access to client data, and employee training on data privacy practices.
5. Your Rights and Choices
5.1 Marketing Opt-Out
You may opt out of receiving marketing emails from us at any time by clicking the “unsubscribe” link in any marketing email, or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send you transactional messages related to your policies and account.
5.2 Cookies and Tracking
You can manage your cookie preferences through our cookie consent banner when you first visit our Site. You may also adjust your browser settings to refuse cookies, though some Site features may not function properly without them.
To opt out of specific tracking services:
- Google Analytics: Visit https://tools.google.com/dlpage/gaoptout
- Facebook Ads: Visit https://www.facebook.com/ads/preferences/
- Digital Advertising Alliance: Visit http://optout.aboutads.info/
5.3 Do Not Track and Global Privacy Control
Our Site does not currently respond to browser-based “Do Not Track” signals. However, we recognize Global Privacy Control (GPC) signals as valid opt-out requests where required by applicable law, including under the California Consumer Privacy Act. If your browser or extension sends a GPC signal, we will treat it as a request to opt out of any sharing of personal information through tracking technologies such as the Meta Pixel. You may also use the opt-out mechanisms described above to manage tracking preferences.
5.4 California Residents (CCPA/CPRA)
To the extent that the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) apply to personal information we collect that is not otherwise exempt under those laws, California residents may have the following rights:
- Right to Know: You may request that we disclose the categories and specific pieces of personal information we have collected about you.
- Right to Delete: You may request that we delete personal information we have collected from you, subject to certain exceptions.
- Right to Opt Out of Sale/Sharing: We do not sell your personal information. The use of tracking technologies such as the Meta Pixel may constitute “sharing” under CPRA. You may opt out of this sharing through our cookie consent banner, by enabling Global Privacy Control (GPC) in your browser, or by contacting us.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.
To exercise any of these rights, please contact us using the information provided in Section 9 below. We will respond to verifiable requests within the timeframes required by applicable law.
5.5 International Visitors
Our Site is intended for use by individuals located in the United States and we do not actively target visitors outside the U.S. If you access our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using our Site, you consent to this transfer. If you are located in the European Economic Area and have questions about your personal data, please contact us using the information in Section 9.
6. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Insurance records are generally retained in accordance with Pennsylvania regulatory requirements and applicable statutes of limitations. When personal information is no longer needed, we will securely dispose of it.
7. Children’s Privacy
Our Site is not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will update the “Last Updated” date at the top of this policy. We encourage you to review this page periodically.
9. Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how your information is handled, please contact us:
Daniel R. Clair dba Clair Associates Insurance
114 North Plaza
Apollo, PA 15613
Phone: 724-478-3262
Email: yourfriends@clairassociates.com
Text Messaging (SMS) / Mobile Privacy
When you provide your phone number and opt in to receive text messages, we collect and use that phone number to send you communications related to your account and our services. Message frequency varies. Message and data rates may apply.
We do not share or sell your mobile phone number or any personal information to third parties for marketing purposes.
You may opt out of SMS communications at any time by replying STOP. For help, reply HELP or contact us at 724-478-3262.
